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Training

IAP2 Working with Conflict and High Emotion Advanced (Level 3) Learners

By June 17, 2024No Comments

Training Level: Advanced

Description:

Course Description:

The focus of this course is on de-escalating and shifting conflict and high emotion to constructive participation, where forward momentum and resolution is possible. Participants will gain a deep understanding of the state of conflict, and work with practical, tangible approaches to de-escalate and transform challenges. Over the course, we will cover tools, strategies, and ways of working to resolve polarized and emotional challenges.

Course Objectives:

  1. Asses the state of conflict and emotion in the P2/engagement process, and create productive and constructive approaches
  2. Work with the stages of conflict escalation and apply the concepts of de-escalation
  3. Apply a variety of strategies to transform the conflict in P2/engagement
  4. Identify the impact of high emotion and apply a range of approaches to de-escalate challenges
  5. Identify how to reduce conflict in situations of misinformation and duelling facts
  6. Apply the principles of storytelling to connect people to each other, increase understanding and reduce conflict
  7. Learn from mistakes and understand the role of failure in P2/engagement processes
  8. Identify and apply how to model integrity and behaviours that de-escalate conflict
  9. Apply the strategies and tools to your own project or situation

Organization: Engage Delaney
Phone: 613-837-5890 | Email: brenda@engagedelaney.com

Registration/More Info Link: https://www.rmdelaney.com/training/upcoming-iap2-courses/

Online or In-Person Training: Online

Instructions/Location Info:

IAP2 Fundamentals of P2 and Engagement is the prerequisite course.

Sessions/Dates

Start Date & Time: April 14, 2025 at 9:30 AM
End Date & Time: April 17, 2025 at 12:30 PM

Free or Paid? Paid
Price: $795.00 + applicable tax

Notes:

Engage Delaney courses are online, trainer-led sessions (using Zoom and G-Suites) where you learn from your trainer, the course materials, activities, and your co-participants. Sessions are highly interactive, so get ready to be engaged! Our trainers are assisted by a technology producer, who supports you by moderating the chats, breakout rooms and by troubleshooting.

Registration/More Info Link: https://www.rmdelaney.com/training/upcoming-iap2-courses/